Our goal at Bay Eight is to provide you with a convenient, accessible, high-quality experience. In order for us to assure convenience and accessibility to all of the guests, it is important that guests arrive timely for all scheduled appointments or cancel the appointment 24 hours in advance. This policy allows us to make better use of our available appointments.
Please arrive on time for your session, as we do not push sessions back for tardiness. If you show up to your session late, you will still be charged for the full-time schedule.
Cancellations made after the 24-hour deadline will result in a cancellation fee equal to the total amount of the scheduled studio time or a forfeit of deposit/prepayment. We do not offer refunds on cancellations made before the 24-hour deadline. Payment made at the time of booking will be held as a credit on file for one year.
You are only allowed to reschedule your session one time. Rescheduled sessions after the initial change will result in the forfeit of the deposit/prepayment. We do not offer refunds on rescheduled sessions made before the 24-hour deadline. Payment made at the time of booking will be held as a credit on file for one year.
MISSED APPOINTMENT POLICY
A “missed appointment” is an occurrence where someone does not show up for an appointment and does not cancel the appointment in advance of the scheduled date and time. If you do not show up for your appointment and cancel the appointment 24 hours in advance, we will record this as a “missed appointment.” We will result in a missed appointment fee equal to the total amount of the scheduled studio time or a forfeit of deposit/prepayment.
PAYMENTS AND FEES
We accept major label PO’S, cash, wire transfers, and credit card/debit cards. There is a 4% processing fee and a $15.00 wire transfer fee when accepting credit card payments.
A deposit of one-half 50% is required to reserve your scheduled session. The remaining balance is due upon arrival before the start of your session. Payees must provide a valid photo ID along with the credit card used for payment upon arrival. The ID must match the name on the card used for deposit/balance payments. If the person who made the payment is not in attendance or does not have an ID, your deposit will be forfeited unless an alternative payment method is provided.
A maximum of 5-7 guests are allowed per session in our Apollo and Whisper Room, and 7-10 guests are allowed in our SSL Room. There are no children or pets allowed in our facility. We will provide you with a guest list to fill out when you arrive. Any additional guests will be asked to leave the facility.
We are not responsible for your session files. Please request your engineer to make time for your files to be sent during your booked time or bring an external hard drive to the session. An $85 fee is required for future session/song transfers beyond booked time.
Contact us to rent one of our three world class recording studios.